.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Research Technology Award for Artificial Intelligence Get in touch with Centers and also called a Forerunner in 2 Aragon Study Planet rumors: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The firm was actually recognized as the best important supplier in the AI Broker Operating systems report.At the core of Five9’s development is their sight for The NEW CX, where AI Brokers and AI-empowered Human being Agents collaborate to supply hyper-personalized customer adventures. The business recently presented new advancements featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use innovation in market development and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Study Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Call AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation World: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Representatives AI et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually likewise named an Innovator in The Aragon Research World for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Call Center, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has been named a winner of the 2024 Aragon Analysis Development Honor for AI Contact Centers. Also, Five9 has been actually called a Forerunner in 2 Aragon Research study Entire world documents: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025. This recognition from Aragon Research highlights Five9’s posture as a leader in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 report roles Five9 as one of the most
tactical supplier rated in
the document, acknowledging Five9 s strategic vision for AI-driven development in CX. At the center of this particular development is Five9’s outlook for The brand new CX where AI Professionals and AI-empowered Human Professionals team up to deliver hyper-personalized, simple consumer experiences. By enabling businesses to provide transformative customer interactions while lowering expenses and boosting productivity, Five9 is preparing brand new standards for AI-powered options in the get in touch with center market.
AI is fundamental for developing outstanding consumer knowledge, as well as we are honored to be identified by AragonResearch study as impressive for our initiatives to move the smart get in touch with facility forward, claimed Jonathan Rosenberg, Main Technology Police Officer as well as Chief of Artificial Intelligence, Five9. Our focus has actually been, and will definitely continue to be, helping companies supply those adventures along with user friendly resources and capabilities. With each brand-new development, our company take a progression for both Five9 as well as for the sector all at once.
The Aragon Research Technology honor recognizes providers leveraging lofty use of modern technology to not simply adapt as markets modify, yet to actively interfere with and also notify just how their markets will progress. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research honors event.Five9’s commitment to technology, particularly its eyesight for mixing artificial intelligence Representatives as well as AI-empowered Human Agents, is actually preparing a new criterion for just how organizations can deliver hyper-personalized and smooth consumer adventures, said Jim Lundy, Creator, CEO as well as Lead Expert, Aragon Research. This honor and report identity improves Five9’s devotion to providing artificial intelligence innovations for CX.
Earlier this year, the business offered new improvements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Professionals, that transform the way companies approach CX, steering much better results for each consumers and also representatives. About Five9. The Five9 Smart CX Platform, powered through Five9 Genius AI, supplies a complete room of services to power AI-elevated consumer adventures that provide far better company outcomes and Bring Pleasure to CX.
Our combined cloud-native offering makes it possible for hyper-personalized customer knowledge and additional encouraged staff members, bring in every customer interaction a lot more linked, easy, as well as private. Counted on by 2,500 +consumers and 1,400+ companions internationally, Five9 unites the electrical power of AI, our platform, and also our individuals to drive AI-elevated CX.To learn more, browse through www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Civil rights Booked.
The identity of an Aragon Analysis award champion is certainly not an endorsement by Aragon Research of any sort of provider, product, or service. Viewpoint resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors performed Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Analysis Technology Award for AI Call Centers as well as was actually named a Leader in 2 Aragon Study Planet documents: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Call Center, 2025.
What brand-new AI products performed Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Representatives to transform client knowledge control.Just how carries out Five9’s( FIVN )NEW CX vision influence customer service? Five9’s NEW CX eyesight blends AI Representatives along with AI-empowered Individual Brokers to deliver hyper-personalized, easy consumeradventures while decreasing costs as well as boosting efficiency.
What was Five9’s( FIVN) important position in the Aragon Research study Planet 2025 document? Five9was actually placed as one of the most strategic supplier in the artificial intelligence Broker Operating Systems in the ICC, 2025 record, acknowledging their critical eyesight for AI-driven technology in CX. When did Five9( FIVN) receive the AragonAnalysis Advancement
Honor
?
Five9 was actually officially shown with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.